Adult Therapy

In short, no. Anyone can self-refer to our counselling services at any time. However, if you’d like to access the Medicare rebate for psychology sessions, you’ll need a referral from your GP.

A GP Mental Health Care Plan (also referred to as a Mental Health Treatment Plan) is a documented plan developed by your GP to assist with mental health issues.

The GP will need to make a diagnosis of your mental health condition, and write a plan for how this will be supported. When your GP has lodged the plan via Medicare, your access to Medicare rebates for psychology sessions under the Medicare Better Access program will be activated. 

Yes. A Mental Health Care Plan is different to - and separate from - a referral (though many GPs like to forward the MHCP to us).  

Because of the firm Medicare rules, if you wish to claim a Medicare rebate the most important thing we need from your GP (or Psychiatrist) is a Letter of Referral.

This letter of referral needs to:

• State your eligible mental health diagnosis under the Medicare Better Access Program; AND

• State how many sessions they would like you to attend. GPs can only refer for up to 6 sessions at a time, after which you’ll need to provide us with a new referral letter.

When you have a MHCP (see above), the session fee you pay us for your session may be eligible for a Medicare rebate. As per the set guidelines of Medicare, the rebate amounts vary according to the capacity of our therapists.

The current Medicare rebates for our clinicians are:

• Katherine Olejniczak: $89.65

There are 10 psychology sessions per calendar year that are eligible for a Medicare rebate.

On the 1st of January every year, the number of available sessions returns to zero, and individuals are now eligible for the full number of Medicare rebates again.

Session fees vary depending on the clinician. Our current fee schedule is:

• Katherine Olejniczak, Director, Principal Psychologist, Registered Play Therapist: $280

Please Note: We’re unable to offer a bulk-billing service. Fees are payable at the time of the consultation. To access a Medicare rebate, you’ll need to lodge a claim following full payment of your session.

Absolutely. Contact your insurer to check if your policy covers mental health support.

Your session fee will need to be paid in full at the time of the consultation, then you can process the receipt directly with your private health insurance provider to claim your rebate.

Please Note: Private health insurers cannot cover the Medicare gap fee. Rebates can only be claimed from either Medicare or your health insurer - not both.

Yes, we welcome third party referrals from organisations, such as the Emergency Services (Ambulance Tasmania, DPFEM), WorkCover, and MAIB.

In these cases, your sessions will be covered and there’ll be no out-of-pocket costs for you to pay. The number of sessions covered will vary depending on the arrangement of the third party.

All sessions are 50 minutes.

If you need to cancel or change your appointment, please give us as much notice as possible.

Any cancellations made with 25-48 hours’ notice will incur a cancellation fee equal to 50% of the full session fee. Cancellations made with 24 hours notice or less, including missed appointments, will be charged at the full session fee.

Please Note: Our appointments run to a schedule. Which means if you arrive late for your session, your appointment will still finish at the scheduled time and the full fee still applies.